Logistics Protocol v1.0.4

Shipping & COD Policy

Last Refined: April 21, 2026

1. Shipping Options & Costs

We provide standard shipping across India. Our shipping rates are as follows:

Free Allocation

Orders above ₹1,500

Zero Logistics Cost

Standard Rate

Orders below ₹1,500

₹99 Platform Fee

2. Cash On Delivery (COD)

We offer COD for your convenience. Tiered handling charges apply based on order value to maintain logistics efficiency:

Tier I (Entry)

Up to ₹499

₹49

Tier II (Mid)

₹500 - ₹999

₹99

Tier III (Elite)

Above ₹999

₹199

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Note: COD charges are non-refundable under all return scenarios.

3. Delivery Timelines

Tier 1 Logistics (Metros)

3-5 Business Days

Tier 2 Logistics (Rest of India)

5-7 Business Days

Processing Window: 24-48 Hours Post-Verification.

4. Order Tracking

Real-time telemetry for your shipment is provided via SMS and Email. Tracking links activate within 4 hours of carrier handover.

Operational Protocol Confirmed | ShadowLabs Logistics